CONTACT RENCARE

Get in Touch

Have questions about our professional solutions or need immediate support? Our modern care coordination team is standing by to help design the perfect solution for your organization.

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Let's Connect

Have questions or want to work together? Send us a message or contact our team directly.

Contact Information

We're here to help. Reach out through any of our channels and our dedicated support team will get back to you within 24 hours.

Office Hours: Monday - Friday, 9:00 AM - 4:00 PM EST
Weekends: Closed

Our Location

Visit Rencare's modern medical clinic situated in the heart of downtown. Easily accessible via public transit with dedicated secure parking on site.

Come Say Hello

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Frequently Asked Questions

Have questions about Rencare's global healthcare hubs, insurance plans, or virtual doctor visits? Find clear answers to our most common inquiries below.

How do I book an appointment with Rencare?

Booking an appointment is simple. You can schedule your visit online through our patient portal, use the quick booking forms on our platform, or contact your nearest local clinic directly to speak with an assistant.

Do you offer virtual telehealth consultations?

Yes, we offer fully secure, HIPAA-compliant telehealth options. Our virtual consults let you speak with certified specialists via video from the convenience and privacy of your home.

Where are your clinics located in Lagos, Kenya, and the UK?

Rencare operates state-of-the-art diagnostic and clinical hubs across the globe. You can find us in Lagos (Victoria Island & Ikeja), Kenya (Nairobi Upper Hill), and the United Kingdom (Central London & Birmingham).

Which insurance providers do you accept?

We accept major local and international health insurance plans, including NHIF, AXA Mansard, Allianz, Bupa, and Cigna. Please contact our support team with your policy details to verify coverage prior to booking.

What are your standard operating hours?

Our facilities are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 2:00 PM. Telehealth systems and emergency helpdesks remain active 24/7 for urgent clinical support.